PRIVACY POLICY

Welcome to STUDIO HER! We value your privacy, which is why we have prepared this document to explain how we process your personal data and how you can exercise your rights. Please review the following information carefully.

The Privacy Policy describes the principles of processing information about you, including personal data and cookies.

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1. General Information

• This policy applies to the website operating at the URL: www.studioher.pl

• The operator of the website and the data controller is: STUDIO HER sp. z o.o., Staromiejska 6/10D, 40-013 Katowice.

• Contact email address: contact@studioher.pl

• The operator is the data controller regarding personal data provided voluntarily through the website.

• The website uses personal data for the following purposes:

  • Handling inquiries via the contact form;

  • Preparing, packaging, and shipping goods;

  • Providing requested services;

  • Presenting offers or information.

• The website collects user information and behavior in the following ways:

  • Through voluntarily provided data entered into forms, which are then entered into the operator’s systems.

  • By storing cookies ("cookies") on end devices.
     

2. Selected Data Protection Methods Used by the Operator

• Login and data input areas are protected with SSL encryption, ensuring that personal and login data entered on the website are encrypted on the user’s device and can only be read on the target server.

• The operator periodically changes administrative passwords.

• A crucial element of data protection is the regular update of all software used to process personal data, including the regular updating of software components.
   

3. Hosting

• The website is hosted (technically maintained) on servers operated by wix.com and GoDaddy Inc. Hosting provider details may change with the technical service provider.

• To ensure technical reliability, the hosting company maintains server logs. These logs may include:

  • Resources identified by URL (addresses of requested resources - pages, files);

  • Time of request arrival;

  • Time of response dispatch;

  • Client station name - identification performed via HTTP protocol;

  • Error information that occurred during the HTTP transaction;

  • URL of the previous page visited by the user (referer link) - if the website was accessed via a link;

  • Information about the user’s browser;

  • Information about the IP address;

  • Diagnostic information related to the process of self-service ordering on the website;

  • Information related to email correspondence directed to and sent by the operator.

4. Your Rights and Additional Information on Data Usage

• In certain situations, the data controller may transfer your personal data to other recipients if necessary to fulfill the agreement with you or to fulfill the controller’s legal obligations. These recipients include:

  • Hosting providers under delegation agreements;

  • Couriers;

  • Postal operators;

  • Law firms and debt collectors;

  • Banks;

  • Payment operators;

  • Public authorities;

  • Companies providing marketing services to the controller.

• Your personal data will not be processed for longer than necessary for the operations specified by separate laws (e.g., accounting regulations). For marketing purposes, data will not be processed for longer than 3 years.

• You have the right to request:

  • Access to your personal data;

  • Rectification;

  • Deletion;

  • Restriction of processing;

  • Data portability.

• You can withdraw your consent to data processing for marketing purposes at any time by contacting us at: contact@studioher.pl.

• You have the right to object to the processing of your data for legitimate interests pursued by the controller, including profiling. However, the objection cannot be exercised if there are compelling legally justified grounds for processing that override your interests, rights, and freedoms, especially for establishing, pursuing, or defending claims.

• You have the right to file a complaint with the President of the Personal Data Protection Office (PUODO), ul. Stawki 2, 00-193 Warsaw.

• Providing personal data is voluntary but necessary to use the website.

• Automated decision-making, including profiling, may be performed concerning you to provide services under the agreement and direct marketing by the controller.

• Profiling involves analyzing your actions on the website (e.g., visited pages, clicks) to customize presented content or offers to your preferences.

• Personal data is not transferred to third countries as defined by data protection regulations. This means data is not sent outside the European Union.
   

5. Information in Forms

• The website collects information provided voluntarily by the user, including personal data if provided.

• The website may store information about connection parameters (timestamp, IP address).

• In some cases, the website may save information facilitating linking data in the form with the email address of the user completing the form. In such cases, the user’s email address appears in the URL of the page containing the form.

• Data provided in the form is processed for the purpose resulting from the function of the specific form, e.g., to process a service request or commercial contact, service registration, etc. Each time, the context and description of the form clearly indicate its purpose.
   

6. Administrator Logs

• Information about user behavior on the website may be logged. This data is used for website administration.
   

7. Important Marketing Techniques

• The operator uses statistical traffic analysis on the website through Google Analytics (Google Inc., USA). The operator does not provide personal data to the service provider, only anonymized information. The service relies on cookies on the user’s end device. Users can view and edit preferences collected by Google’s advertising network through: https://www.google.com/ads/preferences/

• The operator applies solutions that automate website operation regarding users, e.g., sending emails to users after visiting specific subpages, provided they have consented to receive commercial correspondence from the operator.
   

8. Information about Cookies

• The website uses cookies.

• Cookies are IT data, particularly text files, stored on the user’s device and intended for using the website. Cookies typically include the name of the originating website, their storage duration on the end device, and a unique number.

• The entity placing cookies on the user’s device and accessing them is the website operator.

• Cookies are used for:

  • Maintaining user sessions (after logging in), so the user does not have to re-enter their login and password on every subpage of the website;

  • Achieving goals specified in the "Important Marketing Techniques" section above.

• The website uses two main types of cookies: "session" (session cookies) and "persistent" (persistent cookies). Session cookies are temporary files stored on the user’s device until logging out, leaving the website, or closing the web browser. Persistent cookies are stored on the user’s device for the time specified in the cookies’ parameters or until manually deleted by the user.

• Web browsing software (web browser) usually allows cookies to be stored on the user’s device by default. Website users can change these settings. The web browser allows the user to delete cookies. It is also possible to automatically block cookies. Detailed information on this topic is available in the help or documentation of the web browser.

• Restricting cookies may affect some functionalities available on the website.

• Cookies placed on the user’s device may also be used by entities cooperating with the website operator, particularly Google (Google Inc., USA), Facebook (Facebook Inc., USA), Twitter (Twitter Inc., USA).
   

9. Managing Cookies – How to Express and Withdraw Consent in Practice?

• If the user does not want to receive cookies, they can change browser settings. Note that disabling essential cookies for authentication, security, and user preference maintenance processes may hinder or, in extreme cases, prevent the use of the website.

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Privacy Policy Updated: November 16, 2024